ADVOCATE – DO YOU NEED ONE? ADVOCACY SERVICES BY S.E.A.P provided for WhereIsTheCare

Our name stands for Support, Empower, Advocate, Promote

 

We support people to express their views and wishes, especially those who are vulnerable, isolated or marginalised

We empower people to have their voice heard so that they can access their rights and take a central role in decisions that are made about their lives

We advocate on behalf of our clients to ensure that their views influence the planning, delivery and development of services that affect their lives

We promote the value of advocacy by sharing our knowledge, experience and values with others and championing the involvement of service-users in the design and delivery of health and social care services

 

Our clients are at the heart of what we do. 

Our advocacy services are free, independent and confidential

 

You are in control of decisions which are made about you. Your experiences, views, wishes and feelings are heard and you can contribute to improving the health and care services you use.

 

What is advocacy? 

Advocacy seeks to ensure that people, particularly those who are most vulnerable in society, are able to:

  • Have their voice heard on issues that are important to them
  • Defend and safeguard their rights
  • Have their views and wishes genuinely considered when decisions are being made about their lives

Advocacy is a process of supporting and enabling people to:

  • Express their views and concerns
  • Access information and services
  • Defend and promote their rights and responsibilities
  • Explore choices and options

 

An advocate is someone who provides support when you need it.

Our advocates will spend time with you to get to know your views and wishes.

 

Independence 

People you know such as friends and family or health or social care staff, can all be supportive and helpful – but it may be difficult for them if you want to do something they disagree with.

Health and social services staff have a ‘duty of care’ to the people they work with, which means they can’t support you in doing things that they think will be bad for you.

But an advocate is independent and will represent your wishes without judging you or giving you their personal opinion. We believe that you are the expert on your life and it is your view of what you wish to happen that our advocates will act upon.

 

Confidentiality 

Unless you tell us something of a life-threatening nature, or in other limited circumstances, we will not tell anyone else what you tell us without your permission.

 

Find out more about our confidentiality policy.

 

SEAP provides the following services:

Go to http://www.seap.org.uk/services/ to check if we offer services in your area.