Our name stands for Support, Empower, Advocate, Promote
We support people to express their views and wishes, especially those who are vulnerable, isolated or marginalised
We empower people to have their voice heard so that they can access their rights and take a central role in decisions that are made about their lives
We advocate on behalf of our clients to ensure that their views influence the planning, delivery and development of services that affect their lives
We promote the value of advocacy by sharing our knowledge, experience and values with others and championing the involvement of service-users in the design and delivery of health and social care services
Our clients are at the heart of what we do.
Our advocacy services are free, independent and confidential
You are in control of decisions which are made about you. Your experiences, views, wishes and feelings are heard and you can contribute to improving the health and care services you use.
What is advocacy?
Advocacy seeks to ensure that people, particularly those who are most vulnerable in society, are able to:
- Have their voice heard on issues that are important to them
- Defend and safeguard their rights
- Have their views and wishes genuinely considered when decisions are being made about their lives
Advocacy is a process of supporting and enabling people to:
- Express their views and concerns
- Access information and services
- Defend and promote their rights and responsibilities
- Explore choices and options
An advocate is someone who provides support when you need it.
Our advocates will spend time with you to get to know your views and wishes.
People you know such as friends and family or health or social care staff, can all be supportive and helpful – but it may be difficult for them if you want to do something they disagree with.
Health and social services staff have a ‘duty of care’ to the people they work with, which means they can’t support you in doing things that they think will be bad for you.
But an advocate is independent and will represent your wishes without judging you or giving you their personal opinion. We believe that you are the expert on your life and it is your view of what you wish to happen that our advocates will act upon.
Unless you tell us something of a life-threatening nature, or in other limited circumstances, we will not tell anyone else what you tell us without your permission.
Find out more about our confidentiality policy.
SEAP provides the following services:
- Older Persons 65 and over
- Military Advocacy
- Independent Health Complaints Advocacy
- Independent Mental Health Advocacy (IMHA)
- Community Mental Health Advocacy
- Independent Mental Capacity Advocacy (IMCA)
- Deprivation of Liberty Safeguards (DoLS)
- Older Carers Advocacy
- Learning Disability Advocacy
- Physical Disability Advocacy
- Sensory Impairment Advocacy
- Acquired Brain Injury Advocacy
- The Buddy Scheme
- Appropriate Adult Service; as well as developing partnerships throughout the South East and South West regions.
Go to http://www.seap.org.uk/services/ to check if we offer services in your area.