Articles / Interviews

Please click on the headings to see the different types of Articles / Interviews.

If you have an idea for an informative article you feel we should include here, please contact us.




Video Interview Coming Soon ! POWERS OF ATTORNEY – SUE MALLETT – SOVEREIGN ESTATE PLANNING

Video Interview Coming Soon ! UNPAID CARER SPEAKS – JANET CRANE

Video Interview Coming Soon! ACTION FOR FAMILY CARERS (AFFC) – CHIEF EXECUTIVE – JAMES CLARKE

Video Interview Coming Soon! ESSEX DEMENTIA CARE – CHIEF EXEC OFFICER – DEBBIE DAVIS

 

Video Interview Coming Soon! AGE UK ESSEX – CHIEF EXECUTIVE – ANDREW GARDNER

RENEE DEWEY’s CASE FILE NOTES. COMMENTS MADE AND FAMILY’s REPLIES TO COMMENTS.

PLEASE NOTE: This family met some carers in all homes we were in and nurses and professionals, that were competent and kind, some we are still in touch with today, who support us and whom we are friends with.

Continued

PRESSURE ULCERS – WHAT YOU NEED TO KNOW! BEWARE Disturbing Photos! provided for WhereIsTheCare

THIS ARTICLE INCLUDES:

  • What are they?
  • What causes them?
  • Additional factors that increase the risk of developing them.
  • What to expect when you or a relative is admitted into hospital or another health care setting
  • Risk assessments
  • Care plans
  • Essential documentation to support the provision of care
  • Evaluating care and re-assessments
  • Classifications and grades
  • Photos
  • Moisture Lesions
  • Pressure ulcer prevention
  • How bowel and bladder continence impacts on tissue … Continued

URINARY TRACT INFECTIONS (UTIs) – WHAT YOU NEED TO KNOW! provided for WhereIsTheCare

WHERE IS THE CARE SAY:
IT IS IMPORTANT TO DETECT URINARY TRACT INFECTION OR UTI IN THE EARLY STAGES.
SYMPTOMS CAN BE MISTAKEN FOR ALZHEIMERS IN HEALTHCARE SETTINGS – BEWARE !

The Article below was kindly provided by:
Chipema Chitambala RGN, Dip HSM, MSc Public Health, CBF, END 941,298, 998.
Thank you Chip from … Continued

URINARY TRACT INFECTIONS (UTIs) – More Information from Princess Alexander Hospital Trust for WhereIsTheCare

UTIs (urinary tract infections) are common infections. In recent years there have been revised recommendations about the need to carefully interpret laboratory results and use antibiotics only when needed.

The emergence of antibiotic resistance has meant care with use of antibiotics is the responsibility of all doctors and nurses. The Royal College of General Practitioners and … Continued

WHAT IS A POWER OF ATTORNEY? BY SUE MALLETT, SOVEREIGN ESTATES provided for WhereIsTheCare

“My company is Sovereign Estate Planning, I’m an Estate Planning Consultant working with families and individuals across Essex and surrounding counties to provide an “In Home” service for all Estate Planning needs, this covers Wills, Trusts, Lasting Powers of Attorney and Applications to the Court of Protection.

I see my clients in the comfort of their … Continued

TISSUE VIABILITY NURSES’ ROLE – Article provided for WhereIsTheCare by PROVIDE

What does a tissue viability nurse do?  Click here  ARTICLE

Continued

WANT TO VOLUNTEER? MID ESSEX HOSPITAL SERVICES NHS FOUNDATION TRUST provided for WhereIsTheCare

VOLUNTEERING AT MEHT

 

Introduction
At Mid-Essex Hospitals Trust we are seeking volunteers to help us to improve our patient experience. We are currently looking to recruit mealtime companions and dementia volunteers. There are many benefits that can be gained by volunteering such as: gaining a reference, experience for personal statements which can be used for future … Continued

SOCIAL PRESCRIBING IN MID ESSEX – WHAT IS IT? -provided by Chelmsford CVS for WhereIsTheCare

Article provided to WhereIsTheCare by Chelmsford CVS.

Connect Well 1

Social prescribing is a way of linking people with sources of help and support within the community. It provides a non-medical referral option that can operate alongside existing treatments to improve health and well-being. People can be signposted … Continued

WHERE IS THE CARE ARTICLE – ADVICE ON ELDERLY CARE NURSING MATTERS

Where appropriate, WhereIsTheCare can offer the advice of a registered nurse / former care home manager.  They will do their best to advise and signpost you, should you feel alone with no-one to turn to.

We do not want anyone to be alone in their times of difficulty, if you are feeling you are not getting … Continued

NEW CARERS SUPPORT AND INFORMATION FROM ESSEX COUNTY COUNCIL provided by Adult Social Care for WhereIsTheCare

Stop press: The Care Act is now live
Find out what helps on offer
The Care Act is now live and while there’s been lots of employee communications over the past few months, there are a couple of snippets of news you probably haven’t heard much about.
The first one is the www.livingwellessex.org website

 

The … Continued

HELPING FRAILTY – WHAT ARE COMMUNITY MATRONS, I.A.M. FORMS?

WRITTEN FOR WhereIsTheCare – Feb 2016.

DEVELOPING CARE FOR FRAIL ELDERLY PEOPLE IN MID ESSEX

Over the past 2 years a major piece of work has been undertaken aiming to improve care for some of our most vulnerable patients.

In recent years the term “ Frailty “ has been used to describe a cohort of people who are … Continued

AGE UK ESSEX – Article provided for WhereIsTheCare

Age UK Essex

 

We Are Age UK Essex

Age UK Essex are a local charity devoted to helping older people live fulfilling lives.

Age will change each of our lives in many unknown ways and none of us know exactly when we will begin to feel old. It might … Continued

SUPPORTING UNPAID CARERS IN ESSEX – Article provided for WhereIsTheCare

Supporting Carers in Essex is a group of charities working together to support unpaid carers of all ages across Essex. It provides a single contact point for carers anywhere in the county.

INFORMATION SHEET CLICK HERE

Continued

WHERE IS THE CARE ARTICLE – Safeguarding Process – What should it look like? What are SETSAFs?

THIS IS A BRIEF SUMMARY OF WHAT THE SAFEGUARDING PROCESS SHOULD LOOK LIKE WRITTEN BY WHEREISTHECARE.

Some paragraphs taken from Essex Safeguarding Adults Board – Refer to their website as below.

Safeguarding Alerts SOVAs can be taken out by anyone. This process is documented by forms called SETSAFs 1-4.

A SOVA was taken out against our family in … Continued

IS YOUR RELATIVE BEING DEPRIVED OF THEIR LIBERTY? Caroline Bielenska, TEP, Solicitor provided for WhereIsTheCare

Is your relative being deprived of their liberty?

This March, the Supreme Court made an important ruling in the cases of P v Cheshire West and Chester CouncilP and Q v Surrey County Council, which impacts on people who lack mental capacity and are under constant supervision and are not free to leave their care placement. Freedom … Continued

AFFORDABLE CARE EQUIPMENT THAT YOU MIGHT NOT HAVE THOUGHT ABOUT BY MOBILITY SMART

 

In 2014, Carers UK published figures stating that there were 6.5 million carers across the UK. This included 20% of all people aged 50-64, and 1.3 million people aged 65 or over. These carers are people that shouldn’t be struggling financially, but will be due to their age.

Carers aged 50 and above might be unable … Continued

WHERE IS THE CARE ARTICLE – What is the role of a Social Work Hospital Assessment Team based at a hospital? (to follow)

Coming soon

Continued

ARE YOU STILL CLASSED AS A CARER IF LOVED ONE MOVES INTO A HOME? BY Caroline Bielenska, TEP, Solicitor provided for WhereIsTheCare

Q: Until my mother moved into a care home, I was providing care for her in her own home. Am I still classed as a ‘carer’?

 

A: Carers do not always identify themselves as carers, as they more often define themselves by their relationship to the person for whom they care. The word ‘carer’ can be … Continued

HARLOW Princess Alexander NHS Hospital Trust Patient Panel Update Apr 2015 provided for WhereIsThe Care

The Patient Panel at Princess Alexander is transparent, welcoming and so active and really looking at problems, finding solutions and taking action!  We thought we would give you an idea of the types of things they are doing.  Thanks Ann.

 

UPDATE ON ACTIVITIES OF THE PATIENT PANEL
PRINCESS ALEXANDER NHS HOSPITAL TRUST, HARLOW
APRIL 2015

SUPPLIED … Continued

DROP-IN SUPPORT FOR CARERS AT PRINCESS ALEXANDRA HOSPITAL March 2016

Patient Engagement and Experience Team at Princess Alexandra Hospital Harlow are developing this with Family Mosaic as they think support for carers is a gap.  It  has begun as an in-reach programme to wards.     Core of the work is about addressing unmet social needs (debt, homelessness, long term mental health, economic inactivity) at ward level, … Continued

ABOUT ST HELENA HOSPICE, COLCHESTER produced for WhereIsThe Care

 

St Helena Hospice exists for the patients, families and carers we serve in North East and parts of Mid Essex as well as those who will need its support in the future. In the main, hospice services are for those with palliative and end of life care needs. Hospice and palliative care is about ‘care … Continued

WHERE IS THE CARE ARTICLE – What is Reablement?

WhereIsTheCare knows of personally a number of people where reablement has really worked for them, especially Residential Reablement. For example one elderly lady in her 90s was able to achieve more strength in her legs and arms and gain confidence and was able to successfully them manage at home. Another gentleman in his 90s who … Continued

CONTINENCE PROBLEMS? CONTINENCE ADVISORY SERVICE. Information provided by PROVIDE for WhereIsTheCare

Provide logo

Continence Advisory Service – Adult

• Contact 01621 727211 – Enquiries & referrals
• Fax : 01245 397763
• Email: provide.continence@nhs.net
• Address : Continence Service
St Peter’s Hospital
Spital Rd
Maldon
CM9 6EG

 
Eligibility criteria
Adults registered with a GP in the NHS Mid Essex … Continued

WHERE IS THE CARE ARTICLE – WHAT SHOULD SAFE DISCHARGE FROM HOSPITAL LOOK LIKE?

WRITTEN BY WHEREISTHECARE

 

THINGS TO BE AWARE OF REGARDING DISCHARGE

WhereIsTheCare wish to inform you of everything they have learnt and experienced regarding the discharge process from hospital of the vulnerable elderly, to support the effective and safe discharge for our loved ones and avoid re-admissions. These processes may change and be updated over time of … Continued

ESSEX RESPITE AND CARE ASSOCIATION

Essex Respite logo3

 

Essex Respite and Care Association have been successfully supporting adults afflicted with a mental health diagnosis since 1995.

As a charity working hard with mental health service users and carers we give our support to organisations like WhereIsTheCare who are trying to help carers not … Continued

WHY MAKE A WILL? A REMINDER ON THE RULES OF INTESTACY by Hoskin Financial Planning provided for WhereIsTheCare

Why you should make a will
According to the Law Society, 73% of 16-54 year olds do not have a will. Whilst this may be understandable (but not recommended), on the other hand 64% of those over age 55 have made their final wishes clear in a will.
So, what’s the reason? Do people understand … Continued

HELPLINE by COLCHESTER BOROUGH COUNCIL article provided for WhereIsTheCare

Helpline Colchester Borough Council logo

 

Our 24 hour service offers the customer the comfort that they can get help in seconds. By pressing a pendant our highly qualified staff will respond to the call and take the appropriate action to get the help required.

This service helps the … Continued

BUDDI WRISTBAND – Personal alarm, fall detector, GPS tracker, monitor activity / sleep

Buddi is a ‘go anywhere, anytime’ personal emergency service. With Buddi, help is always there at the touch of a button.
When the person you’re looking after is wearing a buddi, it detects when they fall or press the alert buttons for help. Buddi’s 24hr monitoring service can find their location, talk to them through … Continued

WHERE IS THE CARE ARTICLE – PRESSURE CARE – OUR ADVICE

Pressure Care Information from Us

We have learnt many things through our experiences. Here is as many as we can think of to inform and assist you. If anyone knows any more, let us know!

 

• ASK ASK AND ASK AGAIN. Ask for information. What is happening with your elderly loved one’s
pressure care. What the situation … Continued

“A MESSAGE FOR ALL CARERS – You Don’t Know What You Don’t Know” -Article by Campaigner Pamela Wells provided to WhereIsTheCare

 

My name is Pamela Wells and I am a former carer who has campaigned for many years for quality care in care homes. I do not have any legal or professional qualifications and this is not a definitive paper.

What I have to offer to carers is my personal experience and what I learnt during the … Continued

CAMPAIGNING FOR QUALITY CARE IN CARE HOMES – REPORT 2009 BY PAMELA WELLS, CAMPAIGNER – REPORT provided to WhereIsTheCare

 

This report is about Pamela Wells concerns regarding the neglect and abuse of the elderly that still continues in many care homes today (written 2009).

Pamela Wells Care Home Report 2009 REPORT 1

The supplement to this report written 2010 Updated in 2015 is available on this website under this Articles section from the Home Page:

Continued

CONSTIPATION IN THE ELDERLY Useful Information by Where Is The Care

 

These are possible signs of constipation in general:

  • Large stools.  If stools are wider than 3/4″ or longer than 6″ in general
  • Firm stools.  If like logs and pellets – bad.  If like thin snames or mushy blobs – good.
  • Stool accidents. When rectum is overstuffed/enlarged, stools can just fall out because the rectum is stretched and loses … Continued

CHOOSING A CARE HOME – REPORT 2015 (SUPPLEMENT TO 2009) PAMELA WELLS, CAMPAIGNER – REPORT 1 SUPPLEMENT 2015 provided to WhereIsTheCare

Introduction

There is a saying ‘you don’t know what you don’t know’. This supplement has been written mainly for the benefit of people looking for a care home that for them is un-known territory.

What follows is a lot to take in but it will be worth it. Each person can simply take from this supplement what … Continued

NEW HOMES DESIGNED FOR OLDER PEOPLE IN THURROCK provided by Thurrock Council for WhereIsTheCare

HAPPI SCHEMES IN THURROCK – JULY 2015

Good housing is important at every stage of life, but it becomes even more significant for older people. Housing plays a critical role in enabling older adults to live independently, as well as helping carers and health and social care services to support people in their own homes.

Thurrock is … Continued

COPING WITH PAIN Article provided by Mind Health Movement

 

Everyday in the UK it is estimated that 10 million people suffer pain, impacting their quality of life, finances, independence and the life of those around them. Back pain alone costs the British economy approximately 5 billion a year. There are many different types and causes of pain which is usually described as acute or … Continued

WHERE IS THE CARE ARTICLE – OUR OPINIONS AND EXPERIENCE OF TAKING LEGAL ACTION

 

It’s important to remember that you have a right to expect certain standards of care, and a right to complain if things aren’t right especially with the development of pressure sores.
Dealing with unsatisfactory care and making a complaint can be a daunting task, especially if you are worried about the care of a relative … Continued

PPG – Patient Participation Group / CRG – Clinical Reference Group. What are they? Are you interestested to speak up for elderly patients and carer families at your GP surgery? provided for WhereIsTheCare

WHAT DO PPG’s DO?

 

This will very much depend on your GP practice, the level of involvement from patients and the public and local need. In general terms though they can:

  • Provide communication channels between patients and the practice.
  • Provide information for patients.
  • Improve the surgery environment.
  • Contribute to practice decisions.
  • Provide support services.
  • Fundraise and monitor patient satisfaction.
  • Provide strategic advice and … Continued

ESSEX COUNTY COUNCIL – NEWS ABOUT HOME SUPPORT SERVICES provided for WhereIsTheCare

ARTICLE PROVIDED BY ECC FOR WHEREISTHECARE

 

Key things Essex County Council are currently doing in the Home support services –

 

Dynamic Purchasing System (DPS)

The Dynamic Purchasing System is a 6 month pilot which began in November 2014 and comes to a conclusion is May 2015. Please note this is only a pilot and ECC are trailing this … Continued

PUBLIC TOILET INFORMATION

ESSEX DEMENTIA CARE – BRAINTREE, CHELMSFORD, SOUTHEND AREAS

EDCLetterhead2014

Essex Dementia Care is a charity set up to meet the needs of people living with dementia.

Back in 2006 Tessa Perrin an Occupational Therapist of more than 25 years realised the lack of services for people with dementia. So she went about setting up a non … Continued

WHERE IS THE CARE ARTICLE – What Can be Written About You in Authorities and Care Home Notes!

During our 3.5 year complaint processes and 4 years of legal action documents were revealed.  Your elderly person or yourself, as next of kin if your loved one has passed, or you have Power of Attorney, even written consent from the elderly person can access medical and social care notes.  Via Freedom of Information or … Continued

NEW REHAB SERVICE CLACTON HOSPITAL

New rehabilitation service to open at Clacton Hospital

 
11 November 2014

 
More help is now available for people who need rehabilitation after illness or injury to get back to living at home. A brand new service, the Durban Rehabilitation Centre, has just started opened at Clacton Hospital.
Generally those who need the service will be … Continued

AVOID HOSPITAL – NEW RAPID ASSESSMENT SERVICE TENDRING

New innovative service boost for local patient care

PATIENTS across Tendring are being offered an innovative new model of health care designed to provide care closer to home and avoid unnecessary admissions to Colchester Hospital.

Under the ACE-run community-based Rapid Assessment Service (RAS), patients will be referred by their GP, the ambulance service or other community health … Continued

HELP TO CUSTOMISE YOUR AIDS AND EQUIPMENT AFFORDABLY – REMAP provided for WhereIsTheCare

 

REMAP

 

Custom made aids for people with a disability.

 

Remap is a registered nationwide charity devoted to providing aids for the disabled that are not otherwise available “off the shelf”. With a minimally staffed H.Q. near Sevenoaks, there are some eighty local working groups across the country of which four are in Essex – Chelmsford, Colchester, Southend … Continued

CARERS AND CARED FOR. ACCESSIBLE AFFORDABLE BREAKS. CHIGWELL. by VITALISE provided by WhereIsTheCare

 

Vitalise 1 logo                          Vitalise 3 logo

 

Vitalise – going beyond respite

 

Vitalise is national charity dedicated to providing accessible respite breaks in a holiday environment for people with disabilities and carers. The charity operates three accessible UK centres in … Continued

INFO ABOUT ORG THAT SUPPORTS UNPAID CARERS IN THURROCK – CARIADS provided for WhereIsTheCare

WHERE IS THE CARE SAY: THERE ARE ORGS LIKE THIS IN YOUR TOWN/AREA – ASK YOUR LOCAL COUNCIL – AND SEE WHAT SUPPORT THEY CAN GIVE YOU – UNPAID CARER FAMILIES OF ELDERLY/VULNERABLE PEOPLE NEED ALL SUPPORT THEY CAN GET! ORGs LIKE THIS HELPED US AS A FAMILY GREATLY.

CARIADS
(CARERS INFORMATION, ADVICE AND SUPPORT)

Thurrock based … Continued

WHERE IS THE CARE ARTICLE – Adaptive clothing can really help!

We want to tell you about some of the specialist clothing we were forced to source when we saw care provided to our mum, Renee, could have been provided in a kinder, healthier and common sense way. There are a lot of items of clothing to enable independent living and assist dressing with the … Continued

FIRST AID RED CROSS COURSE SUITABLE FOR CARERS – FUNDING AVAILABLE

Everyday First Aid

The Everyday First Aid programme is designed to build confidence and willingness in the public in their own ability to give first aid in an emergency situation. The aim of the course is to make the session relevant to the individual learner’s own circumstances and abilities and to concentrate on the key … Continued

WHAT CAN A PRO-ACTIVE PATIENT PANEL ACHIEVE AT A HOSPITAL? provided by Princess Alexandra Hospital for WhereIsTheCare

Article provided for WhereIsTheCare

 

Princess Alexandra Hospital, Harlow, has always had links with various patient organisations within the hospital.

I am sure you are all familiar with the issues and publicity surrounding Mid Staffordshire hospital that led to the Francis Report.  His report recommended “We need a patient-centred culture” and also observed “The patient voice was not … Continued

MANSION HOUSE DOMICILIARY CARE provided for WhereIsTheCare

Media coverage of the home care sector has reported seriously bad press and given rise to public concern. However, the majority of people receiving care in their own home have a positive outcome.

We are a local agency caring for local people. This means we do not expect our carers to drive miles to spend a … Continued

WHAT IS A PLANNING GROUP? WHICH ONES ARE OUT THERE? YOU CAN GET INVOLVED!

 

The Planning Groups bring together service users of Essex County Council (ECC), Essex residents and organisations in Essex that support people with specific requirements, often charitable organisations.

 

The groups will also invite other organisations such as Health, the Police and District/Borough Councils and Councillors to meetings.

 

The groups’ role is to represent the residents and services users … Continued

DO YOU NEED HELP WITH TRANSPORT? CHECK OUT COMMUNITY TRANSPORT

PHONE THEM – FIND OUT HOW THEY CAN HELP YOU IF IT IS DIFFICULT TO ACCESS TRANSPORT FOR YOUR RELATIVE!

 

Community transport is the term given to passenger transport schemes that are outside the usual travel options.

 

These schemes help people who are rurally isolated or not easily able to access conventional public transport or with restricted … Continued

LOST MENTAL CAPACITY? FIND OUT ABOUT DEPUTYSHIP FROM ILA provided for WhereIsTheCare

With the introduction of the Mental Capacity Act 2005 and the subsequent introduction of the New Court of Protection and the Office of the Public Guardian procedure for making applications to be appointed to act as a Deputy for someone who lacks the capacity to manage their own affairs or make decisions concerning their welfare.

Independent … Continued

WHAT IS 24 HOUR LIVE-IN CARE? Company 1 of 3 on this site about this subject. (Article by Christies Care) provided for WhereIsTheCare

Live-in care

Live-in care provides you with an alternative to a residential or nursing home. Your carer lives with you, providing round-the-clock support. This means that you can stay in your own home, follow your own routines, keep your garden and pets, keep up with your friends and neighbours and live your life just as you … Continued

WHAT IS 24 HOUR LIVE-IN CARE? Company 2 of 3 on this site on this subject (Article by COUNTRY COUSINS) provided for WhereIsTheCare

A Live-In Carer Companion Can Help the Whole Family

Home is where you want to be whatever your age and whatever it takes to maintain your precious independence. That is why 24hour, live-in care is becoming an increasingly popular and affordable choice for those elderly or disabled people who can no longer cope with living at … Continued

WHAT IS 24 HOUR LIVE-IN CARE? Company 3 of 3 on this site on this subject (Article by EACH LIFE LTD) provided for WhereIsTheCare

Why Live-In care may be  …   an alternative to a nursing home

For many people considering residential care for themselves or their loved ones, Live-in care may provide a better alternative. Live-in care supports people with wide ranging needs to stay independent in the comfort of their own home. It works by providing a trained ‘Personal … Continued

NATIONAL INSURANCE – MAKE SURE YOU DON’T PAY – GET CREDITS provided for WhereIsTheCare

Credits for carers are available to satisfy the conditions for long-term benefits, for example, State Pension. This helps you if you are not working because you are caring for someone.
Credits for carers replaces home responsibilities protection. If you reach state pension age on or after 6 April 2010, any home responsibilities protection you have … Continued

CARERS ALLOWANCE

Overview
• Carer’s Allowance is £61.35 a week to help you look after someone with substantial caring needs.
• You don’t have to be related to, or live with, the person you care for.
• You must be 16 or over and spend at least 35 hours a week caring for them.
• Carer’s Allowance … Continued

S.A.L.T. TEAM – CAN IT HELP YOU?

S.A.L.T. stands for Speech and Language Therapist

 

What is the role of the Speech and Language Therapist?

The role of the Speech and Language Therapist  is to assess and treat speech, language, communication, cognitive (higher level thinking) and swallowing problems. This involves closely working with other multidisciplinary team members such as nurses, doctors, dietitians and occupational therapists.  They have … Continued

MID ESSEX CCG IDEAS FOR IMMEDIATE CARE. URGENT CARE CENTRE, 111, PPGs – HAVE YOUR SAY! provided for WhereIsTheCare

Article provided for WhereIsTheCare by Mid Essex CCG

 

 

Ideas for the urgent care centre and how to have a say/get involved in the consultation

Immediate care means any service that is needed unexpectedly or urgently – treating anything from a minor cut to a life-threatening emergency.

Currently in Mid Essex, people access a number of different services when … Continued

ADVOCATE – DO YOU NEED ONE? ADVOCACY SERVICES BY S.E.A.P provided for WhereIsTheCare

Our name stands for Support, Empower, Advocate, Promote

 

We support people to express their views and wishes, especially those who are vulnerable, isolated or marginalised

We empower people to have their voice heard so that they can access their rights and take a central role in decisions that are made about their lives

We advocate on behalf of our … Continued

WHAT IS A CLINICAL COMMISSIONING GROUP? About Mid Essex provided for WhereIsTheCare

Provided for WhereIsTheCare by Mid Essex CCG

 

Who is Mid Essex Clinical Commissioning Group (MECCG)?

 

Mid Essex Clinical Commissioning Group (MECCG) has the responsibility of commissioning healthcare for the population of mid Essex.

This means buying health services on your behalf and making sure these services are of good quality, are safe and there for you when you … Continued

NURSING/RESIDENTIAL HOME, THE DIFFERENCE. RISK ASSESSMENTS TO EXPECT by Wyn Glencross provided for WhereIsTheCare. Comment by WhereIsTheCare.

Written for WhereIsTheCare by Wyn Glencross

 

The Difference Between a Residential and a Nursing home

A residential home is staffed by unqualified carers, who deliver care for activities of daily living (ADL’s) such as washing, dressing, toileting, feeding, assistance with mobilizing and administering medications, to name but a few. Any nursing needs that may be required is … Continued

NHS COMPLAINTS SERVICE – WAS I.C.A.S. NOW PoWHER – NEW ROLE EXPLAINED

 

POhWER reports to WhereIsTheCare:

As of 1st of July 2014, POhWER will not longer provide the NHS Complaints service (ICAS) in Central Essex – SEAP will be taking on this service.

However, in the East of England we have other services we have retained covering NHS Complaints Service (Norfolk, Peterborough, Cambridge and Thurrock), Community Advocacy (Thurrock), IMCA/Dols/Paid … Continued

IS THERE SUCH A THING AS FREE CARE? written by Birkett Long Solicitors for WhereIsTheCare

Written for WhereIsTheCare.co.uk

 

Care in later life is a hotly debated topic. The new Care Act 2014 is designed to make financial rights and obligations clearer to everyone, but with many sections of the Act not due to come into force until 2016, confusion still remains.

 

For example:

 

  • Did you know that the NHS is obliged to pay … Continued

NEW MyNHS TRANSPARENCY SITE GOES LIVE – CHECK HOSPITALS, SOCIAL CARE AND PUBLIC HEALTH SERVICES

They say:

“Making our data transparent will help to drive up quality and create even better services.

Here you can see key data used by the NHS and local councils to monitor performance and shape the services you use. We’ll continually add to the information, listen to what you want, and work to make it as clear … Continued

THURROCK COUNCIL – ADULT SOCIAL CARE – BUILDING POSITIVE FUTURES

Written for WhereIsTheCare

 

Building Positive Futures is Thurrock Council’s programme to support older and vulnerable people to live well. The name reflects what our older residents have told us: they are ‘fed up with being portrayed as a problem’. They rightly believe they have contributed to society throughout their lives and continue to do so – … Continued

TURN2US Welfare Benefits, Charitable Grants, Financial Help

Turn2us is a free and independent service helping people in financial need to gain access to welfare benefits, charitable grants and other financial help.

The Turn2us website – www.turn2us.org.uk includes a free and … Continued

WHERE IS THE CARE ARTICLE – Our Chaplaincy Service Free

WHERE IS THE CARE – CHAPLAINCY SERVICE BY PASTOR JOHN MILLS

 

John Mills does not charge us for his chaplaincy and offer this as part of his Christian service to others.  He doesn’t have any powers or influence, just a listening ear that can be available to help and signpost to other advocacy services and support.

 

Where … Continued

WHERE IS THE CARE ARTICLE – CARER’s DIRECT PAYMENT

THIS IS NOT DIRECT PAYMENT FOR THE CARED FOR PERSON OR PERSONAL BUDGETS –

IT IS A ‘DIRECT PAYMENT FOR THE CARER’ –  IF YOU HAVEN’T COME ACROSS IT, ENQUIRE!

 

Direct payments are local authority payments available for anyone who has been assessed as needing help from social services. You can normally get them if you … Continued

WHERE IS THE CARE ARTICLE – CARERS DIRECT HELPLINE (NHS CHOICES)

Call the NHS Choices Carers Direct helpline on 0300 123 1053 if you need help with your caring role and want to talk to someone about what options are available to you. If you are busy at certain times of day, you can send them a message to ask them to call you back for free at a … Continued

CARERS EMERGENCY PLANNING SERVICES – Essex County Council

9 December 2013

 

The Carers Emergency Planning Service was created to give peace of mind to carers.

If you are worried about what will happen if you are suddenly unable to continue your caring role, the service will support you to complete an emergency contingency plan.

This plan will be held by Essex County Council so that if … Continued

FORMER CABINET MEMBER, ESSEX COUNTY COUNCIL – ANNE BROWN written for WhereIsTheCare

Anne Brown Photo

I am very proud to say that I am the Cabinet Member for Adult Social care, Public Health and Wellbeing for Essex County Council. Although I only took this role over a few months ago (2014), I have been working as deputy in this … Continued

SUBJECT ACCESS REQUESTS (SARs) – Access Your Information provided for WhereIsTheCare

What is a Subject Access Request? written for WhereIsTheCare.

 

It’s a way for you to gather information about yourself from a public or private organisation.

Subject Access Requests (SARs) were born from an EU directive, and are enshrined in UK law within the Data Protection Act 1998. The legislation is designed to make sure that … Continued

WHERE IS THE CARE ARTICLE – INVOLVEMENT IN SOCIAL WORKER INTERVIEWS

ESSEX COUNTY COUNCIL – ADULT SOCIAL CARE

REPRESENTATIVE GROUPS CAN BE INVOLVED IN INTERVIEW PROCESSES

 

In Adult Operations recruiting the right person is important and because of this where ever possible they will invite representatives of their key stakeholder organisations to be part of the interview process.

 

Contribution may be in the form of being part of … Continued

LITIGATION PROCESS – RESUME OF AN EXPERT NURSE WITNESS provided for WhereIsTheCare

Who is an Expert Nurse Witness?

Wyn Photo

Resume – Wyn Glencross  

I qualified as a registered nurse in 1978 and worked continually in the acute sector of the NHS in the north of England for the first 25 years of my nursing career.  During this time I experienced a … Continued

WHERE IS THE CARE ARTICLE – OUR ADVICE ON TAKING LEGAL ACTION (to follow)

Article coming soon!

Continued

LITIGATION PROCESS – ROLE OF EXPERT WITNESS by Wynn Glencross for WhereIsTheCare

The Litigation Process – A Brief Overview.  Giving You Confidence to Take Action.

 

The role of the Expert Witness

 

The role of the expert witness is to help a court to understand the technical issues involved in the case related to their area of expertise.  Expert witnesses are used in many court cases, such as doctors, engineers, … Continued

WHERE IS THE CARE ARTICLE – WHAT TO REMEMBER ABOUT COMPLAINT MEETINGS

ADVICE ON COMPLAINT MEETINGS

 

  • If you are unhappy with a written response to your complaint, then you can ask the NHS Provider/an organisation/authority for a meeting to discuss outstanding issues. Meetings can be very helpful particularly where there are complex medical issues. However you should be well briefed and be prepared for these meetings which are … Continued

CARE QUALITY COMMISSION (CQC) REGULATOR’S LETTER RE: EXPERTS BY EXPERIENCE AND PUBLIC LISTENING EVENTS

Welcome to the CQC Action team

04 April 2014

Dear ,

Thank you for completing our online form to join the CQC Action Team.

We know that some of you completed the form some time ago and we are very sorry that we haven’t been able to come back to people as quickly as we would have liked.

The Action … Continued

SIMON BURNS MP FOR CHELMSFORD TALKS TO US ABOUT UNPAID CARE AND WHERE IS THE CARE

Where Is The Care would like to thank Simon Burns for our photo with him at his constituency office in Chelmsford.  (see gallery for photos).

 

UNPAID CARERS

 

July 2014

 

Carers make a vital contribution to society and this Government is committed to ensuring that carers have the support they need to continue their invaluable work.

 

They are central to the Government’s … Continued

ROBERT HALFON MP FOR HARLOW TALKS TO US ABOUT ELDERLY CARE REFORMS AND WHERE IS THE CARE

Where Is The Care would like to thank Rob Halfon for coming to visit and support us on our care stand in Harlow (see gallery for photos).

 

August 2014

 

I was incredibly pleased when I heard that Katie and Kevin were setting up Where Is The Care? in Essex. As people are living longer, it’s becoming increasingly … Continued

UNIVERSAL DEFERRED PAYMENT SCHEME – Paying for residential Care by Hosking Financial Planning for WhereIsTheCare

 

UNIVERSAL DEFERRED PAYMENT SCHEME

 

 

What is it? 

It is a proposed scheme to allow people the choice to defer payments for long term care. An Impact Assessment by the department of health is assessing the impact of long term care funding.

 

What is the problem? 

Just speak to anyone who has, or has had a relative in need of … Continued

LONG TERM CARE PLANNING by Hoskin Financial Planning for WhereIsTheCare

Long Term Care

What happens if care is required during old age?  Will the children take care of the cost?  What about the state, will they help?

 

Long Term Care planning is all about establishing ways to cover all or part of the cost of any care that may be needed now or in the future. … Continued

OLDER PEOPLE’S COMMISSIONER FOR WALES – WHAT ABOUT ENGLAND? provided for WhereIsTheCare

WE THANK THE OFFICE OF THE OLDER PEOPLE’s COMMISSIONER FOR WALES

FOR FORWARDING THIS INFORMATION TO WHERE IS THE CARE

  Older Peoples Commissioner for Wales Sarah Rocha photo

Dear Katie – from the Enquiries and Support Team for the Older People’s Commissioner for Wales

 

The role of the Older … Continued

WATER BILLS – HELP WITH REDUCING THEM provided by OFWAT for WhereIsTheCare

OFWAT

 

We want water customers to be able to have information that would help them pay the lowest possible bill and get the best service.  We have asked all companies to review the information they provide to their customers whether this is on water bills, or on websites or through company helplines.

 

In the main, we regulate … Continued

MEMORY ASSESSMENT AND SUPPORT SERVICE – provided by NEPFT for WhereIsTheCare

NORTH ESSEX PARTNERSHIP FOUNDATION TRUST – NEPFT

MID ESSEX

 

  • We offer a full assessment, diagnostic, treatment and support service to anyone experiencing memory difficulties for the whole of Mid Essex irrespective of age.

 

  • Access to our service is usually through your GP with a very strong emphasis on supporting carers and families of the person diagnosed with dementia.

 

FORMER CARE HOME MANAGER SPEAKS provided for WhereIsTheCare

WHAT DO YOU THINK?

 

As a former Care Home manager of approximately 15 years standing I fully support Katie and her family in their campaign.  I decided to leave this “INDUSTRY” (as it is so lovingly referred to) as I honestly felt that I could no longer deliver the care required with the resources made available … Continued

INTERVIEW BY WHERE IS THE CARE – DEMENTIA DAY CARE, BATTLESBRIDGE provided for WhereIsTheCare

JANE BUSSELL – CO OWNER

THE HARBOUR CLUB, DEMENTIA DAY CARE CENTRE, BATTLESBRIDGE

Jane Bussell Harbour Club Photos Jane Bussell PHoto Pool Table

 

Continued

PRITI PATEL MP FOR WITHAM TALKS TO US ABOUT ELDERLY CARE AND WHERE IS THE CARE

Where Is The Care would like to thank Priti Patel for coming to visit and support us on our care stand in Witham  (see gallery for photos).

 

Priti Patel is also now exchequer Secretary to the Treasury

 

July 2014

 

I recently had the pleasure to meet with Kate and Kevin Warren, the founders of the new website www.whereisthecare.co.uk, which will … Continued

ALEXANDER TECHNIQUE CAN HELP ELDERLY – What is it? provided by Tricia for WhereIsTheCare

           

Taking the Brakes off –
How the Alexander Technique helps as you get older

What is it?
As you get older it’s easy to feel you’re splitting in two – the person you’ve always been, inside, and the one in the mirror that gets aches and pains, forgets where you put things and finds activities … Continued

ADVOCACY CAN SUPPORT YOU! WHAT IS IT?

DO YOU KNOW THAT AN ADVOCATE CAN HELP YOU?  

WHAT IS AN ADVOCATE?

 

An important part of care support provided via this website, WhereIsTheCare.co.uk is the role of an informed and experienced person who can act as either a befriender or information advocate.

This is different and distinct from the definition of a legal advocate which is often … Continued

MENTAL CAPACITY/DEPRIVATION OF LIBERTY NEWS provided by ADULT SOCIAL CARE for WhereIsTheCare

MENTAL CAPACITY AND DEPRIVATION OF LIBERTY – 

NEW INDEPENDENT BODY

 

ESSEX COUNTY COUNCIL – ADULT SOCIAL CARE

 

August 2014

 

This year there has been two pieces of significant news regarding both the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS) poorly implemented.

 

To remedy to the situation a new Independent Body will be created which will take … Continued

PROMOTING SAFER PROVISION OF CARE FOR ESSEX RESIDENTS provided by Adult Social Care

Press Release
Communications PO Box 11, Chelmsford CM1 1LX

PROMOTING SAFER PROVISION OF CARE FOR ESSEX RESIDENTS

11 June 2014

Launch of Prosper Project: Tuesday 17th June
8.00 – 10.00 am (speakers begin at 9am)
The Council Chambers Foyer, County Hall, Duke Street entrance, Chelmsford; CM1 1QH

 

Essex County Council is proud to announce that the Health Foundation, an … Continued

WhereIsTheCare Article – COMPLAINT COMMENTS COMPLIMENTS ADULT SOCIAL CARE ECC / GOVMETRIC / LGO

This Information and All Links Can be Found on This Link to ECC Website:
www.essex.gov.uk/Pages/Complaints-comments-compliments.aspx
– or go to “Contact Us” from Home Page of their above site and then click on “complaint, comment, compliment” under Open Hours.

ESSEX COUNTY COUNCIL
ADULT SOCIAL CARE

Complaints, comments and compliments
15 … Continued

FOOT HEALTH PRACTITIONER – Clyde Armitage provided for WhereIsTheCare

 

FOOT CARE AND ADVICE

You may not think about your feet that often — way down there at the ends of your legs — but they’re an essential part of almost everything you do.

Whether walking, running, exercising, or just standing, having feet that are comfortable and well-cared for (rather than aching or in pain) makes the … Continued

SIR DAVID AMESS MP – PRESS RELEASE ABOUT WHEREISTHECARE

Where is the Care raise awareness about their work in Southend as a Press Release

 

David Amess 2

 

 

On Saturday 10th October, ‘Where is the Care’ set up a stall in the Victoria Plaza Shopping Centre in Southend in order to meet with local people and discuss … Continued

BLADDER AND BOWEL FOUNDATION – provided for WhereIsTheCare

This Foundation provides advice and support on bladder conditions and bowel conditions.  This article gives information about their free and confidential helpline and “Just Can’t Wait” Card Scheme – a small convenient and well recognised card that greatly improves anyone with bladder or bowel issues to gain access and quickly to toilet facilities in all … Continued

DYING MATTERS COALITION

 

Dying Matters Logo

Dignity to the very end

Dying Matters is a coalition of 32,000 members across England and Wales which aims to help people talk more openly about dying, death and bereavement, and to make plans for the end of life.

 

Membership is free, and offers range … Continued

EXTRA ROOMS FOR CARERS/COUNCIL TAX SUPPORT/COUNCIL TAX DISCOUNT FOR SINGLE OCCUPANCY/OTHER DISREGARDS AND EXEMPTIONS – Provided by Braintree District Council for WhereIsTheCare

 

Extra Rooms for Carers

This only applies to tenants already in social housing or those applying to be allocated social housing in the Braintree District.

 

Allocation Policy
Braintree District Council (BDC) administers the Housing Register for the District and all social housing is let to people on the register through the ‘Gateway to Homechoice’ scheme. Vacancies in … Continued

ARTICLE PROVIDED BY REV. CHRISTIAN OKEKE, CHAPLAIN, PRINCESS ALEXANDRA HOSPITAL TRUST, HARLOW For WhereIsTheCare

ARTICLE PROVIDED BY REV. CHRISTIAN OKEKE, CHAPLAIN, PRINCESS ALEXANDRA HOSPITAL TRUST, HARLOW For WhereIsTheCare

 

Spiritual and pastoral care (Chaplaincy)

Spiritual and pastoral care is an essential part of the holistic care of the individual. A person’s spiritual needs are borne out of their core beliefs, their view of themselves, others, and the world. Spiritual pain often results … Continued

POhWER ADVOCACY SUPPORT CENTRE provided for WhereIsTheCare

POhWER Advocacy Support Centre

I am keenly aware grass root support to advertise advocacy services is key to ensuring people know what they can access for support.

As of the 1st of July 2014, POhWER will not longer provide the NHS Complaints service (ICAS) in Central Essex – SEAP will be taking on this service.

However, in the East … Continued

SAFEGUARDING VULNERABLE ADULTS IN ESSEX provided by Thurrock Adult Safeguarding Partnership for WhereIsTheCare

SAFEGUARDING VULNERABLE ADULTS ESSEX

Most people have heard of children’s safeguarding Boards, less will know about adult safeguarding boards in Essex. There is one for Essex County and one each in Thurrock and Southend. Although they have been around for some years, the new Care Act 2014 will put Safeguarding Adult Boards (SAB) onto a statutory … Continued

‘HYDRATE ME’ BAND BY SNOWDROP CARE – Article provided to WhereIsTheCare

Snowdrop Care logoHydrate Me Band

Care Quality Commission Supports Design Rights to Warminster Care Providers Potentially Lifesaving Medical Wristband

In 2013 the Office for National Statistics found that between 2003 and 2012 1158 care home residents died of dehydration … Continued

SAFEGUARDING ADULT LINE – AskSAL provided for WhereIsTheCare

SAFEGUARDING ADULTS LINE – AskSAL

Help us to keep adults safe across Essex. The AskSAL helpline is available for anyone who is concerned that a vulnerable adult may be at risk of harm or abuse. ‘SAL’ stands for Safeguarding Adults Line.

You can call the line for anything from straightforward information and advice about the abuse and … Continued

A SENSE OF CALM – SENSORY RELAXATION DVD / CD FOR DEMENTIA AND OTHERS provided for WhereIsTheCare.

Asenseofcalm photo

A Sense of Calm is a resource based on the scientific principles of sensory relaxation and was initially developed while we were caring for my husband Peter’s much-loved mum, Joan who had developed vascular dementia in her seventies.
As Joan’s dementia progressed, she became more … Continued

ASBESTOS.COM – SPREADING AWARENESS OF MESOTHELIOMA AND ASBESTOS EXPOSURE TO CARERS AND THE ELDERLY

The Mesothelioma Center logo

Thanks so much for helping us spread awareness of mesothelioma and asbestos exposure to carers and the elderly.
Due to the long latency period of mesothelioma, approximately 20-50 years, about 80 percent of those who are diagnosed with this terrible disease are seniors. … Continued

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