Telecare services in Barcelona target people before they become frail and dependent!  Doesn’t just monitor and respond apparently, it proactively calls and reassures.   Routine medicine reminder calls, follow-up calls to develop the relationship between service user and centre, communicates important messages for example what to do in a heatwave, info about local events, backed up by face-to-face visits and home intervention support from mobile social workers. See article by The Guardian Social Care Network



Date Experience Happened

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