Self funders are off the radar ..

 

Both mum & dad have multiple health issues plus mum has vascular dementia. They also have frailty of advanced age . Dad is 91 mum is 90 in July. I live 22 miles away & until recently was their main carer. As self funders they fall outside the social care “system” & until recently despite my efforts to get an assessment have been totally “off the radar”.

Things came to a head when both developed spinal fractures & we could no longer cope at home. GP arranged emergency short term “Reablement ” for mum in Mountnessing Court & dad was given “Reablement Package” @ home by Essex Cares. No slight intended against individual Carers as most are good & all do their best but the system is broken.

As self funding older people there is basically no joined up care & it’s left to relatives to sort everything out as dad is no longer capable of doing so. Carers for dad turned up at erratic hours & on more than 1 occasion he was left for more than 17hrs as last carer came at 7pm & morning carer at 11:45am. My mum was discharged with no funded care. My sister has born the brunt over the past 5 weeks of sorting out their ongoing care but there is no one source of help or information & she’s had to find it for herself. She lives in Norfolk & has been doing all this alone as I was on holiday & then broke my arm & damaged my back in a fall.

 

Things That Need Improving:

  1. Hospital discharge
  2. Assessment for self funders
  3. Single point of contact for information for Carers of self funders

Name

Vanessa

Town

Chelmsford

Date Experience Happened

March 2014 ongoing

Category

Care In The Community