Useful Links

Care Review Services Ltd

Very experienced ex-social services manager and trainer providing professional and private advice and support and advocacy regarding the Care Bill 2015 & Social Care and NHS Continuing Healthcare Funding.

Stop the Pressure

Avoidable pressure ulcers are a key indicator of the quality of nursing care. Preventing them happening will improve all care for vulnerable patients. The ‘Stop the Pressure’ campaign is now being rolled out nationally by NHS.



University of the 3rd Age
Share educational, creative and leisure activites in a friendly environment. Learning cooperative of older people across UK run by volunteers contributing to members’ overall health and wellbeing.  020 8466 6139
Debt Problems
Christians Against Poverty are passionate about releasing people in our nation from a life sentence of debt, poverty and their causes through their services, which are all run through local churches.  01274 760720
Depression Alliance

Bringing people together to end the loneliness and isolation of depression. Campaign to end the stigma of depression and to raise awareness of what it means to live with it.

Essex Connects

Directory to help you get in contact with local charities, voluntary groups  and community organisations and social enterprises to offer support to individuals and running activities over 8 districts in Essex.

One Housing

Creates affordable homes for people who struggle to afford a place to live. Providing care/support to people in the community, helping people to get work / stand on their own two feet funded by building / selling homes on the open market.  Barking, Dagenham, Castle Point, Chelmsford, Epping Forest, Harlow and other areas. 0300 123 9966 or 020 8821 5300

Family Mosaic

Offices Pitsea, Braintree, Colchester.  H.O. London. Provide many care and support services in London, Essex and the South East.  Services include: 24 hour care, putting people in contact with local services, adapting someone’s home, reablement in Havering, care and support in the home, visiting support.  0207 089 1000    customercareline@familymosaic.


The UK Sepsis Trust

Charity founded in 2012.  Clinicians, nurses work hand in hand with a network of volunteers to improve sepsis care in the UK.  Sepsis kills 37,000 people a year more than breast, bowel and prostrate cancer put together.

Carers Choices, Basildon Area

Supporting carers and the people they care for.  Dementia day care, respite for family carers,  advice for carers and more and constantly adding more support services. 01268 881130

Rainbow Services, Harlow

Harlow Area. To map and navigate the maze of health services. To promote patient support services and act as a bridge between patients and healthcare systems and processes.  Help with finding opportunities to socialise and reduce isolation. Listening to local people to find out what is important to them.  01279 308150

Diabled Living Foundation DLF

UK’s leading source of impartial information and expert advice on independent living. A national charity. Inc. “AskSARA” – an easy-to-use, award-winning online self-help guide that is particularly useful if you are not sure what daily living equipment might help you.   Helpline 0300 999 0004

Care and Repair England

Helping older people to live safely and well at home.  Shows where to obtain advice on home adaptations that can make or break an older peoples’ ability to live independently and well.  A cost effective way of reducing falls and hospital admissions as well as improving quality of life for individuals and carers.  0115 950 6500

Swan Care and Repair Colchester

To assist services users who are over 60, vulnerable and/or disabled within Mid and North Essex to maintain independence within their own homes.  01206  572306

Unpaid Carers Support in Essex

A single source of help and advice for unpaid carers in Essex.  Support groups, training, rapid response respite breaks, hospital based support and more. 0300 7 708090

Action for Family Carers (AfFC)

Provides valued, high quality support services to unpaid carers countywide of adults, young adults and young people. End of Life Services, Advocacy, One-to-One Visits, Crisis Management, Information Provision, Emotional Support, Telephone Contact, Courses, Special Events, Support Groups, Respite, Individual Funding Opportunities etc.  01621 851640

Know Your Rights

Know Your Rights is a guide about rights for people with learning disabilities and includes people who are vulnerable covering topics such as fair treatment, protection and liberty etc. It has been produced by The Association for Supported Living (ASL), Housing Options and The Campaign for a Fair Society.

Your Guide to Care and Support – NHS Choices

NHS Choices ( is the UK’s biggest health website. It provides a comprehensive health information service to help put you in control of your healthcare.

Dementia UK

Admiral Nurses from Dementia UK are specialist dementia nurses who give much-needed practical and emotional support to family carers, as well as the person with dementia. They offer support to families throughout their experience of dementia that is tailored to their individual needs and challenges and a national dementia specialist helping and email service 0845 257 9406 /


NICE Guidance: Dementia

Dementia: Supporting people with dementia and their carers in health and social care.  Sponsored by the Dept of Health – The National Institute for Health and Care Excellence (NICE) provides national guidance and advice to improve health and social care.

Age UK Essex

Lots of services for the elderly and advice for carers. Some you may not be aware of!   01245 346106


Carers Choices – Help for Carers in the Benfleet area
Independent Living Advocacy

Advice and Information on Personal budgets, Personal Assistants, Advocacy, Court of Protection and Deputyship.

Essex Advocacy

Specialist service which supports people who are most vulnerable, or who find themselves at a particularly challenging point in their lives, available to residents of Essex (excluding Southend, Thurrock and London Boroughs) who have no other appropriate support available to address a complex issue.
Essex Advocacy is a partnership of local and national providers.

CARIADS Carers Information Advice and Support in Thurrock

A Thurrock based organisation offering a free confidential service to adult carers. If you are looking after someone and either you or they live in Thurrock they can support you. The organisation is a formation of three local voluntary sector organisations coming together – Thurrock Mind, Thurrock Centre for Independent Living and Thurrock Lifestyle Solutions CIC.   01375 659172


National, out-of-hours mental health helpline offering specialist emotional support and information to anyone affected by mental illness, including family, friends and carers. 6pm to 11pm. and others services

Essex Coalition of Disabled People (ECDP)

Disabled people need to be actively involved in the shaping and creation of solutions which address old problems and seek new innovations to future challenges.  Committed team understanding how to develop practical approaches to living with disability. For over a decade, ecdp has shown how a strong sense of purpose and an instinctive understanding of user needs can create powerful

Healthwatch Essex

An independent voice of the people of Essex.  Gather and represent your views about health and care services in the county to help improve them.

Action On Elder Abuse

Works to protect, and prevent the abuse of, vulnerable older adults and by doing so we also protect other adults a risk of abuse.  Were the first charity to address these problems and are the only charity in the UK and in Ireland working exclusively on the issue today.

Skills for Care

Working with social care employers to deliver high quality care.  Information here about the Care Act, the new Care Certificate, Personal Assistants, standards etc.


Specialist advice about NHS Continuing Healthcare.  Committed to providing affordable and ethical representation for families struggling to navigate the continuing healthcare maze.  Downloadable Navigational Toolkit.   0345 548 0300

Which? Elderly Care Website
Helping you understand care choices.  Free, independent and practical advice about caring for older people across the UK.

Totally Yours

Heath and social care and general care information all in one place on a variety of subjects/services.  Holidays, equipment, clothing, jargon etc.

A Sense of Calm

Help calm your loved one. DVD/CD (6 tracks 60 mins) promoting relaxation through sensory stimulation created by a family whose relative had dementia.   Can help calm people with a range of conditions: dementia, Alzheimer’s, strokes – being used in care homes/schools.  01624 840112

Community Agents
Countywide network of agents/volunteers who support older people / informal carers to find and develop independent living solutions from within their local community.  Helping you access support, providing information and advice and will come and visit you at home to discuss and help.  0800 977 5858 and Information for Older People

Charity run site providing free advice on elderly care, inc. specialist directories & information on nursing/residential care homes, as well as sheltered housing, extra care housing and retirement villages, across the UK. Also independent, impartial and free service for older people, their families and carers to help them get the help or care they need to live as independently and comfortably as possible.

Silver Line

Silver Line is the confidential, free helpline for older people across the UK open every day and night of the year. Offer info, friendship and advice, link callers to local groups/services, offer regular befriending calls, protect/support those who are suffering abuse and neglect. 0800 4 70 80 90

Mental Health Foundation

Help and information on mental health problems: needing support and getting help, taking care of your mental health, wellbeing podcasts, find out about specific problems, topical issues and research.

Friends of the Elderly

Charity offering services to the elderly: grants, volunteer visiting, advice, care home in Colchester.   020 7730 8263

Essex Carers Support – Colchester, Tendring, Rochford, Castle Point

Dedicated to ensuring that unpaid, informal carers advice, information, guidance and advocacy within the above areas. 01255 474410

Working Carers

Employers for Carers’ purpose is to ensure that employers have the support to retain employees with caring responsibilities.  If your employer doesn’t know about creating a supportive working environment for their employee carers, guide them to this website

Court of Protection

Makes decisions on financial or welfare matters for people who can’t make decisions at the time they need to be made (they ‘lack mental capacity’).

Headway Essex

Headway Essex cares for people who have acquired a brain injury and this may be through sporting or work accidents, road traffic accidents, assault, illness or disease via day centre in Colchester and community support service.


Dying Matters

See that your end of life wishes are met.  Help and advice.  In 2009, the National Council for Palliative Care (NCPC) set up the Dying Matters Coalition to promote public awareness of dying, death and bereavement.  It’s Mission is to help people talk more openly about dying, death and bereavement, and to make plans for the end of life.

Essex County Council and Healthwatch – Information Provision Website

Helping you stay happy and healthy, and providing information about the costs of care, and health support in Essex.  Including an Introduction to the New Care Act.

Easy Health Website

Easyhealth was made so that people know where to find ‘accessible’ health information . ‘Accessible’ information is information that uses easy words with pictures.

There are over 500 leaflets on Easyhealth, made by many different organisations. You can print off nearly all the leaflets straight away.

Essex Safeguarding Adults Board

The Essex Safeguarding Adults Board (ESAB) raises awareness and promotes the welfare of vulnerable adults by the development of an effective co-operative. The aim of ESAB is to promote and develop an effective protection system for vulnerable adults.  Read about procedures, guidelines, forms etc on this site.

Your Voice Matters

Your Voice Matters is a Community Interest Company.   Their primary focus is the vulnerable.  They believe many being failed by our care sector, whether that be in a care home, or care in their own homes.  Working to be a voice for them, offering support and advice to their families and care staff who may contact them concerns. www.

Essex Carers Network

Listens to carers who are caring for a family member with a learning disability in Essex gathering issues that concern them.  Views and issues are taken forward so that they are heard by people who are influential in the policymaking process. Aim to keep carers informed as to what is happening locally, regionally and nationally.


Which? Magazine

Advice about elderly care.  How to complain about a care home, dealing with unsatisfactory care etc.

NHS Choices on-line Information Guide

NHS Choices on-line Guide for people who have care and support needs, their carers and people who are planning for their future care needs.

Continence Help and Helpline

Bladder and Bowel Foundation (B&BF).  UK wide charity for people with bladder and bowel control problems.  Provides information and support services, incl. confidential helpline, for anyone affected by these conditions as well as their families, carers and healthcare professionals. 01536 533255  Specialist Nurse Helpline 0845 345 0165

Helping older people about where best to live FirstStop Advice

An independent, impartial and free service provided by the national charity Elderly Accommodation Counsel (EAC) in partnership with our local and national partner organisations.  Advice and information on your options/concerns and getting you help.   0800 377 7070

Carers UK

Carers UK is led by carers, to give you expert help and support.  Whatever’s on your mind.  They are there.

Tel: 0808 808 7777

Fellowship alliance: Compassion in Care, Cure the NHS, the Courage Foundation, Centre for Investigative Journalism.  Protecting whistleblowers.

07599 763 472

Caring for Harlow Carers (see now AfFC)

Provide information about a wide range of carers’ issues.  Can put you in touch with other services and organisations that can help you or the person you look after. Since 01.04.15 this organisation has been incorporated into Action for Family Carers, a countywide carer support organisation.  or    01621 851640

Being Sectioned

Being sectioned means being admitted to hospital whether or not you agree to it, under the Mental Health Act.  Learn more about this subject from the Royal College of Psychiatrists’ website.

Ask Your Pharmacist

What services does a pharmacist offer, all explained on this website.

Mid Essex MIND

Mid Essex MIND.  Support to individuals, carers and families experiencing mental health problems. Tel support, advocacy, elderly and befriending support, wellbeing activities.

Carer Direct Helpline NHS Choices

Cares Direct Helpline NHS Choices.  Confidential information and advice for carers.


Tailor-make equipment and/or modify current equipment for people with disabilities.  Run by volunteers with relevant backgrounds.  Free or for donations.

Disclosure and Barring Service

News August 2014

Kings Fund

Ideas that change healthcare.  Independent charity working to improve health and health care in England.



MIND (Mental Health)

Legal Rights, Legal Rights Advice, Mental Capacity Act etc.

Independent Age

Advice and support for older age.




Care To Be Different

Helping you secure NHS Funding for care fees and all about NHS Continuing Healthcare by a family who has been through this.